Information We Collect

Personal Information You Provide

When you create an account or use our services, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and professional details related to your investment interests. We also collect information when you contact our support team, participate in surveys, or engage with our educational content.

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure security. This includes your IP address, browser type, operating system, and pages you visit on our site. We use this data to understand how users interact with our platform and to identify potential security threats.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. These tools help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our investment analysis services. Your data helps us deliver personalized educational content, send relevant market insights, and ensure platform security. We also use aggregated, anonymized data to understand user behavior and enhance our services.

Communication and Marketing

With your consent, we send educational newsletters, market updates, and information about new features. You can unsubscribe from marketing communications at any time using the links in our emails or by updating your account preferences. We'll still send essential service-related messages regardless of your marketing preferences.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in specific circumstances to provide our services effectively and comply with legal requirements. Any sharing is done with appropriate safeguards to protect your privacy.

Service Providers

We work with trusted third-party service providers who help us operate our platform. This includes cloud hosting services, payment processors, and email delivery systems. These providers have access only to the information necessary to perform their functions and are contractually bound to protect your data.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process. This includes responding to court orders, government requests, or other legal obligations. We'll notify you of such disclosures when legally permitted and will challenge requests that appear excessive or inappropriate.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, regular security audits, and employee training on data protection.

Your Rights and Choices

You have several rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. If you need assistance with any privacy-related requests, our support team is ready to help.

Data Access and Portability

You can request a copy of the personal information we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request. You can also request that we transfer your data directly to another service provider where technically feasible.

Data Correction and Deletion

You can update your personal information through your account settings or by contacting our support team. If you wish to delete your account, we'll remove your personal information from our active systems, though some data may be retained for legal compliance or legitimate business purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we'll delete your personal information within 90 days, except for data we're required to keep for legal, regulatory, or security purposes.

International Data Transfers

Our primary servers are located in the United Kingdom, but we may transfer your data to other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we discover that we've collected information from someone under 18, we'll delete that information promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We'll notify you of significant changes by email and by posting the updated policy on our website. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Third-Party Links

Our platform may contain links to external websites and services that we don't control. This privacy policy doesn't apply to third-party sites, and we encourage you to review their privacy policies before providing any personal information.